Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, protect, and share your information when you use our services or visit our website.

GDPR CompliantData ProtectionTransparent Practices
Last Updated: March 15, 2025

How We Protect Your Privacy

We are committed to protecting your privacy and ensuring the security of your personal information. Here's how we handle your data responsibly.

Information We Collect
We collect information you provide directly to us, such as when you contact us, request a quote, or use our services.

Key Points

Personal identification information (name, email address, phone number)
Company information (company name, industry, size)
Project requirements and technical specifications
Communication preferences and marketing consent
Website usage data and analytics information
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, communicate with you, and ensure security.

Key Points

Provide and maintain our AI automation services
Process your requests and provide customer support
Send you technical notices and updates
Respond to your comments and questions
Monitor and analyze usage patterns and trends
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

Key Points

Service providers who assist in our operations
Legal requirements and law enforcement requests
Business transfers in case of merger or acquisition
Protection of rights, property, or safety
With your explicit consent and permission
Data Security and Protection
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Key Points

Encryption of data in transit and at rest
Regular security assessments and penetration testing
Access controls and authentication measures
Employee training on data protection
Incident response and breach notification procedures
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including access, correction, deletion, and portability.

Key Points

Access and review your personal information
Correct inaccurate or incomplete information
Request deletion of your personal data
Object to processing of your information
Data portability and transfer rights
Data Retention and Deletion
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Key Points

Active client data: Duration of service + 7 years
Marketing data: Until consent withdrawal
Website analytics: 26 months maximum
Legal compliance: As required by applicable law
Data deletion upon request (subject to legal requirements)

Cookie Policy

We use cookies and similar technologies to enhance your browsing experience and analyze website usage.

Essential Cookies
Required for basic website functionality and security

Examples:

Authentication, session management, security features

Duration:

Session or up to 1 year

Analytics Cookies
Help us understand how visitors interact with our website

Examples:

Page views, user behavior, performance metrics

Duration:

Up to 26 months

Functional Cookies
Enable enhanced functionality and personalization

Examples:

Language preferences, form data, user settings

Duration:

Up to 1 year

Marketing Cookies
Used for advertising and marketing purposes

Examples:

Ad targeting, campaign effectiveness, remarketing

Duration:

Up to 2 years

Your Rights & How to Exercise Them

You have control over your personal information. Here's how you can exercise your privacy rights.

Right to Access

Request a copy of your personal information and details about how we process it.

Email us at privacy@hexifytech.com with 'Data Access Request' in the subject line.

Right to Rectification

Correct inaccurate or incomplete personal information we hold about you.

Contact us through our contact form or email us directly to update your information.

Right to Erasure

Request deletion of your personal information, subject to legal requirements.

Email us at privacy@hexifytech.com with 'Data Deletion Request' in the subject line.

Right to Portability

Receive your personal information in a structured, machine-readable format.

Email us at privacy@hexifytech.com with 'Data Portability Request' in the subject line.

Right to Object

Object to processing of your personal information for specific purposes.

Email us at privacy@hexifytech.com with 'Processing Objection' in the subject line.

Right to Withdraw Consent

Withdraw consent for processing based on consent at any time.

Use the unsubscribe link in our emails or email us directly to withdraw consent.

Questions About Your Privacy?

If you have any questions about this privacy policy or how we handle your personal information, please don't hesitate to contact us. We're here to help protect your privacy.