Work demonstrating our experience with customer journeys, operational software and AI integration. Each example explains the problem and our contribution.
Client work
Healthcare booking platform
Problem. Private diagnostic providers needed a clearer path from enquiry to booked scan, including MRI appointments.
Contribution. Booking-platform work covering appointment journeys, diagnostic workflows and provider-facing booking screens.
Internal product
CRM and enquiry workflows
Problem. Enquiries and follow-up needed a clearer internal process than inboxes and spreadsheets.
Contribution. An internal Hexify CRM used to design lead capture, qualification and follow-up workflows, including AI-assisted steps where useful.
Additional internal products and software examples. Status such as live, in production or customer use is omitted where it is not independently established here.
Internal product
SEO intelligence
Problem. Technical SEO and content actions needed to be easier to inspect and discuss.
Contribution. An SEO intelligence tool combining technical audits, content analysis and an AI copilot for recommended actions.
Internal product
Healthcare software
Problem. Care planning and provider workflows needed a dedicated application rather than spreadsheets.
Contribution. A healthcare application covering patient workflows, provider management and care planning.
Internal product
Finance software
Problem. Expense and finance data needed categorisation and clearer reporting.
Contribution. A finance application for expense intelligence, categorisation and financial automation.
Internal product
Operational monitoring
Problem. Routine operational checks and alerts needed a dedicated monitoring surface.
Contribution. An operational intelligence application for monitoring, checks and insight dashboards.